At hbazzi, we believe that gambling should always be a form of entertainment — never a source of financial stress or personal harm. Our responsible gaming programme gives every player in Bangladesh the tools, knowledge, and support they need to stay in control.
hbazzi is built on the principle that entertainment and player safety must go hand in hand. We are committed to providing every registered user in Bangladesh with a gaming environment that is fair, transparent, and — above all — safe. Responsible gaming is not an afterthought at hbazzi; it is a core part of how we operate.
We understand that for the vast majority of players, betting on cricket, spinning slots, or enjoying live casino games is a fun and recreational activity. However, we also recognise that for a small number of people, gambling can escalate beyond entertainment and begin to affect their finances, relationships, and mental wellbeing. It is for those players — and for every player who simply wants to keep their gaming habits healthy — that we have built our full suite of responsible gaming tools.
Every tool described on this page is available free of charge to all hbazzi users. You do not need to justify your decision to use any of these tools. Our support team will never question or challenge your choice to set limits, take a break, or exclude yourself from the platform entirely. Your wellbeing comes first.
hbazzi strictly enforces an 18+ age policy. No person under the age of 18 may hold an account or place a bet on this platform. Age verification is conducted at registration and may be requested again at any point during your use of the platform. If you suspect that a minor is accessing hbazzi, please contact our support team immediately at [email protected].
hbazzi provides six core responsible gaming tools — all free, all accessible from your account settings, and all designed to help you stay in control of your gambling activity.
Set a daily, weekly, or monthly cap on how much you can deposit into your hbazzi account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Reducing your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Define how long you want to spend on the platform in a single session. When your time limit is reached, hbazzi will display a clear notification and, if you choose, log you out automatically. This helps prevent unplanned extended play sessions.
Set a ceiling on how much you are willing to lose within a defined time period — daily, weekly, or monthly. Once your net losses reach that limit, you will be unable to place further bets until the period ends, protecting you from chasing losses in the heat of the moment.
Need a brief pause? Activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account remains intact but you cannot log in, deposit, or place bets. The time-out cannot be cancelled early once activated.
Self-exclusion is available for periods of 6 months, 1 year, 2 years, or permanently. During self-exclusion, your account is suspended and you will be blocked from re-registering. hbazzi will also suppress any marketing communications sent to your contact details for the duration.
Enable periodic on-screen pop-ups that display how long you have been playing and how much you have wagered in the current session. Reality checks can be set to appear every 15, 30, or 60 minutes — a simple but effective nudge to stay aware of your gambling behaviour.
Setting a responsible gaming limit on hbazzi takes less than two minutes. Here is how it works.
Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab to see all available tools — deposit limits, session limits, loss limits, time-out, and self-exclusion.
Choose the tool you want, enter your preferred values, and confirm. Restrictive changes take effect immediately. Our team is available 24/7 if you need guidance.
Problem gambling can affect anyone regardless of income, background, or experience level. It rarely announces itself loudly — instead it tends to develop gradually, often disguised as a run of bad luck or a temporary financial strain. Recognising the early signs is the most important step towards regaining control.
The following warning signs do not necessarily mean you have a gambling problem, but if several of them apply to you — or if gambling is causing you stress, anxiety, or financial difficulty — we strongly encourage you to use hbazzi's responsible gaming tools or reach out to a support service.
If you recognise three or more of these signs in your own behaviour, please consider activating a time-out or self-exclusion on hbazzi, and contact our support team or an independent counselling service for guidance.
Ask yourself these questions honestly. If you answer "yes" to more than two, we encourage you to reach out to our support team or activate one of our responsible gaming tools today.
In the past month, have you spent more money on gambling than you originally planned?
Have you ever gambled to try to win back money you had previously lost?
Have you ever borrowed money from friends, family, or any financial institution to fund your gambling?
Has gambling ever caused arguments, tension, or concern within your family or close relationships?
Have you ever missed work, study, or an important commitment because of gambling?
Do you feel a need to gamble with increasing amounts of money in order to experience the same level of excitement?
Have you ever felt anxious, depressed, or low in mood after a gambling session?
Have you tried to stop or cut back on gambling in the past but found it difficult to do so?
Following a few simple principles can make a significant difference in keeping gambling enjoyable and under control.
Decide in advance how much you are comfortable spending — and treat that amount as the full cost of your entertainment, just as you would for a cinema ticket or a meal out. Never gamble with money you cannot afford to lose.
Decide how long you want to play before you start. Use hbazzi's session time limit tool to enforce that boundary automatically. Taking regular breaks — even five minutes every hour — helps maintain perspective and clarity.
Gambling outcomes are determined by chance. No betting strategy or system can guarantee consistent wins. Treat gambling as entertainment, not as a source of income or a way to solve financial problems.
If you have reached your budget limit and lost, stop. Chasing losses by placing larger bets to recover what was lost is one of the most common pathways into problem gambling. Accept the loss and step away.
Maintain a balanced lifestyle with hobbies, social activities, and regular exercise alongside gambling. If you notice that gambling is crowding out other enjoyable activities in your life, that is an important signal to reassess.
Gambling when you are feeling anxious, depressed, stressed, or under the influence of alcohol increases the likelihood of impulsive decisions. Play only when you are in a calm, positive, and clear-headed state of mind.
If gambling is becoming a problem for you or someone you care about, help is available. hbazzi's support team is available around the clock — and speaking to us is always confidential.
Our support team is available 24 hours a day, 7 days a week via the live chat feature inside the hbazzi platform. Raise any responsible gaming concern and we will respond immediately.
Available 24/7 — in-platform chatFor non-urgent responsible gaming queries, account limit requests, or self-exclusion applications, contact the hbazzi support team by email. We aim to respond within 24 hours.
[email protected]If you feel you need independent, professional support beyond what hbazzi can offer, we strongly encourage you to seek confidential counselling from a qualified mental health or gambling support professional in Bangladesh.
Free, independent & confidentialResponsible gaming is built into everything we do at hbazzi. Explore our games with confidence — or visit our FAQ if you have questions about your account limits and tools.