Your privacy matters to hbazzi. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your information as a player on the hbazzi platform.
A plain-language summary of the most important points in our Privacy Policy. Full legal detail follows below.
hbazzi collects personal data solely for the purpose of operating your account, processing payments, verifying your identity, and improving the platform. We do not collect data that serves no legitimate function.
hbazzi does not sell, rent, or trade your personal information to third-party marketing companies, data brokers, or advertisers under any circumstances. Your data is used exclusively to run your hbazzi account.
Every piece of data transmitted between your device and hbazzi is protected by 256-bit SSL/TLS encryption. Payment credentials and login details are never stored in plain text on our systems.
As a registered hbazzi user, you have the right to access, correct, and request deletion of your personal data at any time by contacting our support team via live chat or by emailing [email protected].
hbazzi uses cookies and similar tracking technologies solely to maintain your session, remember your preferences, and analyse aggregate platform performance. No third-party advertising cookies are placed on your device.
hbazzi retains your personal data only for as long as your account is active or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised in line with our retention schedule.
hbazzi is committed to protecting the privacy and personal data of every user who accesses or registers on the hbazzi platform. This Privacy Policy sets out, in clear and transparent terms, what data hbazzi collects from you, the purposes for which that data is used, how it is stored and protected, and the rights you have in relation to your personal information.
This policy applies to all users of the hbazzi website accessible at hbazzi.net, including all subpages, game sections, sports betting areas, and account management areas. It applies regardless of whether you access the platform via a desktop browser or a mobile device.
This Privacy Policy should be read alongside the hbazzi Terms & Conditions and the Responsible Gaming policy, both of which form part of the overall agreement between you and hbazzi. Where this Privacy Policy uses the term "personal data", it refers to any information that can be used to identify you as an individual, either on its own or in combination with other data.
hbazzi operates the online casino and sports betting platform at hbazzi.net. For the purposes of this Privacy Policy, hbazzi acts as the data controller in respect of personal data collected from users based in Bangladesh. As data controller, hbazzi is responsible for determining how and why your personal data is processed.
If you have any questions about how hbazzi handles your data, you may contact the hbazzi data support team at any time. Contact details are provided in Section 14 of this policy.
hbazzi collects personal data in several ways: directly from you when you register an account or interact with the platform, automatically through technical systems when you use the site, and from third parties such as payment processors and identity verification providers.
When you create an hbazzi account, we collect the following information:
To comply with age verification and anti-fraud requirements, hbazzi may request copies of government-issued identification documents including your National Identity Card (NID), passport, or driving licence. Where provided, these documents are processed securely and retained only for as long as required by our verification obligations.
When you make a deposit or withdrawal, hbazzi collects transaction reference numbers, payment method identifiers (for example, the mobile banking number associated with your bKash or Nagad account), and transaction amounts denominated in Bangladeshi Taka (৳). hbazzi does not store full card numbers, CVV codes, or mobile banking PINs. Payment processing is handled by our trusted payment partners over encrypted channels.
hbazzi automatically collects the following data when you use the platform:
This behavioural data is collected using server logs, cookies, and similar tracking technologies as described in Section 7 of this policy.
If you contact hbazzi via live chat, email, or any other support channel, we retain a record of that communication, including the content of your message and any attachments you provide. This data is used to resolve your query, improve our support quality, and maintain an accurate service history for your account.
| Data Type | Examples | Source |
|---|---|---|
| Registration Data | Name, email, DOB, address, phone | Provided by you |
| Identity Documents | NID, passport, driving licence | Provided by you on request |
| Financial Data | Transaction references, bKash/Nagad number, amounts in ৳ | You & payment providers |
| Usage Data | IP address, device, pages visited, bets placed | Automatically collected |
| Communications | Live chat transcripts, support emails | Provided by you |
hbazzi uses the personal data it collects for the following specific purposes:
hbazzi does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human oversight, except where required for fraud detection and prevention purposes.
hbazzi processes your personal data on the following legal bases, depending on the purpose of processing:
hbazzi does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited and defined circumstances:
hbazzi shares necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank to facilitate deposits and withdrawals. These providers receive only the data necessary to process the specific transaction and are contractually required to handle it securely.
Where identity verification is required, hbazzi may share your registration details and document images with trusted third-party identity verification providers. These providers operate under strict data processing agreements and are not permitted to use your data for any purpose beyond verification.
To enable you to play casino games and slots provided by third-party studios such as Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, Ezugi, and Spribe, hbazzi shares a session token and anonymised player identifier with those providers. Your full name, contact details, and financial information are not shared with game providers.
hbazzi may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or regulatory direction. We will notify you of such disclosures where legally permitted to do so.
In the event that hbazzi undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data under the new entity's ownership.
hbazzi uses cookies and similar technologies including local storage and session storage to operate and improve the platform. Cookies are small text files placed on your device by your browser when you visit hbazzi.net.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, prevent cross-site request forgery, enable core platform functionality | Session |
| Functional | Remember your language preference, game layout settings, and responsible gaming limit choices | Up to 12 months |
| Analytics | Collect aggregate, anonymised data on page performance, feature usage, and error rates to improve the platform | Up to 24 months |
You can control or delete cookies through your browser settings. Please note that disabling strictly necessary cookies will affect platform functionality — you may not be able to log in or maintain an active session. Analytics and functional cookies can be disabled without affecting your ability to use the core platform.
hbazzi does not use third-party advertising cookies or cross-site tracking pixels. We do not participate in retargeted advertising networks.
hbazzi takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure.
hbazzi retains your personal data for as long as your account remains active, plus any additional period required by applicable legal or regulatory obligations. The following retention principles apply:
When personal data is no longer required and no legal basis for continued retention exists, hbazzi will securely delete or irreversibly anonymise that data. Anonymised data that cannot be re-linked to you may be retained indefinitely for statistical and analytical purposes.
As a user of the hbazzi platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or at [email protected]. We will respond to all valid requests within 30 days.
You have the right to request a copy of the personal data hbazzi holds about you. We will provide this in a structured, commonly used, and machine-readable format where technically feasible.
If any of the personal data hbazzi holds about you is inaccurate or incomplete, you have the right to request that we correct it. You may also update certain details directly from within your account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where you object to processing based on legitimate interests and hbazzi has no overriding grounds. Please note that hbazzi may be required to retain certain data for legal compliance purposes even following a deletion request.
You have the right to request that hbazzi restricts processing of your personal data in certain circumstances, for example while the accuracy of data you have contested is verified, or while an objection to legitimate-interest processing is assessed.
Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive a portable copy of your data in a structured, machine-readable format.
You have the right to object to processing of your personal data where hbazzi relies on legitimate interests as the legal basis. hbazzi will cease that processing unless it can demonstrate compelling legitimate grounds that override your rights and freedoms.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing that took place before the withdrawal.
The hbazzi platform does not contain links to external third-party websites for advertising or affiliate purposes. Where game provider names (such as Pragmatic Play, NetEnt, or Evolution Gaming) are referenced on the platform, these references are informational only and do not constitute links to those providers' own websites.
hbazzi is not responsible for the privacy practices of any third-party services you choose to access independently outside the hbazzi platform, including your mobile banking provider's applications (bKash, Nagad, Rocket, Upay) or your device's operating system. We encourage you to review the privacy policies of any third-party services you use.
hbazzi is strictly an 18+ platform and is not directed at, nor intended for use by, individuals under the age of 18. hbazzi does not knowingly collect personal data from anyone under the age of 18. If we become aware that personal data has been collected from a person under 18 years of age, we will immediately close the associated account, delete all related personal data, and, where funds were deposited, return any verifiable net balance to the payment source.
If you believe that hbazzi may have inadvertently collected data from a person under 18 years of age, please contact us immediately at [email protected] so that we can take prompt action.
hbazzi may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or the features of the platform. When material changes are made, we will notify registered users via the email address on file, via an in-platform notification, or via a prominent notice on the hbazzi.net homepage.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the hbazzi platform after any revision constitutes your acceptance of the updated policy. If you do not agree with a revised policy, you may close your account by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way hbazzi handles your personal data, please get in touch using the details below. Our support team is available 24 hours a day, 7 days a week.
We aim to respond to all privacy-related enquiries within 5 business days. For data subject rights requests (Section 10), we will respond within 30 calendar days. Response times are measured in Bangladesh Standard Time (BST, UTC+6).
Your data is protected. Now enjoy cricket betting, live casino, and slots — or check our FAQ if you have any questions about your account.